RETURNS / EXCHANGE POLICY
At Shivay Jewels & Baguche, we do not offer returns or exchanges unless the product received is damaged or incorrect.
To be eligible for a return, the item must be in the same condition that you received it — unworn, unused, and in its original packaging.
HOW TO START A RETURN
To initiate a return, please contact us at:
Kindly attach clear pictures of the incorrect or damaged product in your email.
If your return request is approved, we will provide further instructions on how and where to send the package.
Please note:
Items sent back without prior approval will not be accepted.
You can always contact us at 6377bhavya@gmail.com for any return-related questions.
DAMAGES & ISSUES
Please inspect your order immediately upon receiving it.
If the item is defective, damaged, or incorrect, please contact us within 24 hours of delivery.
Make sure to email us with clear pictures of the product received so we can evaluate the issue and resolve it promptly.
📧 Contact: 6377bhavya@gmail.com